Standard

₹800

/user/month billed annually

Mass email
Custom modules
Workflows
Cadences
Sales forecasting
Lookup fields
Canvas
Office 365 integration
Zoho Marketplace

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Professional

₹1,400

/user/month billed annually

Blueprint
CPQ
SalesSignals
Inventory management
Webhooks
Assignment rules
Validation rules
Kiosk Studio
Google Ads integration

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Enterprise

₹2,400

/user/month billed annually

Zia — AI assistant
Territory management
Custom functions
Journey orchestration
Multi-user portals
Page layouts
Client scripts
Approval process
Sandbox

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Ultimate

₹2,600

/user/month billed annually

Enhanced feature limits
Extended AI capabilities
Advanced customization
Data preparation
Augmented analytics
Data storytelling
Unified business insights
Advanced administration

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Zoho CRM Key Features

Powerful tools to streamline your sales and marketing journey

Sales Force Automation

Automate routine sales tasks and workflows to improve productivity and close deals faster.

Marketing Segmentation

Target specific customer segments with personalized campaigns and better engagement.

ChatGPT Integration

Integrate with ChatGPT for smart email suggestions, responses, and AI-powered conversations.

Advanced Analytics

Gain deep insights with detailed dashboards, reports, and sales performance tracking.

Predictive AI & BI

Use AI to forecast sales trends, customer behavior, and improve decision-making.

CPQ (Configure, Price, Quote)

Generate accurate pricing quotes quickly for complex product configurations.

Journey Orchestration

Design and automate multi-channel customer journeys from a single interface.

Sales Enablement

Equip your sales team with content, training, and tools to improve conversion rates.

Kiosk Studio

Create and manage on-premise kiosks for lead capture at events and retail locations.

Zoho CRM F&Qs

What is Zoho CRM?

Zoho CRM is a cloud-based customer relationship management software that helps businesses automate sales, marketing, and support processes.

Is Zoho CRM free to use?

Zoho CRM offers a free plan for up to 3 users, which includes basic CRM features. Paid plans offer more advanced tools and integrations.

Does Zoho CRM integrate with other tools?

Yes, Zoho CRM integrates with many apps including Gmail, Outlook, Slack, Google Workspace, and also has a ChatGPT integration.

Is Zoho CRM good for small businesses?

Yes, Zoho CRM is widely used by small to medium-sized businesses due to its affordability, flexibility, and rich features.

What kind of support does Zoho offer?

Zoho offers 24/7 customer support, a help center, community forums, and training resources for all plans, with additional support for premium users.

Zoho CRM Services

Standard

₹800

Professional

₹1,400

Enterprise

₹2,400

Ultimate

₹2,600

Zoho CRM Key Features

Zoho CRM F&Qs