Shivcloud Support
Before submitting
- Include your domain name or registered email for faster resolution.
- Your email must be verified using OTP before a ticket can be created.
- A ticket number will be generated after successful submission.
- You'll receive a confirmation email once your ticket is created.
- Tickets outside working hours will be reviewed on the next business day.
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Email Verification
For security and to prevent unauthorized ticket submissions, we verify your email address with a one-time password before creating the support ticket.